Let’s discuss the traditional banks and the newly emerging technology companies.
With the emergence of artificial intelligence (AI), Big data analytics, Blockchain technology, Robotics and voice-operated devices like Alexa and Siri banking will experience a bigger shift in the coming future. As per expert banking will be completely invisible till 2030 rather apps will also disappear. In short, banking will not depend upon any device and will be available virtually for consumers at any time 24* 7*365.
Traditional banks need to embrace all these technologies if they want to sustain themselves in the competition. Technology firms making a higher investment in research and development i.e 10 to 20% of revenue where banks investing 1-2%. This will slow down the speed of growth for banks. Banks either need to invest more or either have to collaborate with fast-growing innovative technology companies.
There might be some obstacles like regulatory frameworks, compliances, cybersecurity, etc. But those will be winners who will use their data effectively, lowers the cost of operations, and allow innovations and accept them. So be ready for invisible banking.